Reviews for UHY ROSS BROOKE NEWBURY, NEWBURY
5/5 from Non-League
2 years ago
2 years ago
Today was brilliant. Josie answered all my questions and went above and beyond. She set me up on Xero, revised my VAT invoices and automated repeat invoices to save me time. I’m sure I’ll sleep well tonight, knowing Josie has resolved those issues. I’m grateful for the time Josie spent helping me today.
1/5
3 years ago
3 years ago
Phoned up because we need a new accountant, spoke to Chris Davies. He asked how much we were paying our current accountants, I told him and he basically said no! You should be selling your services to me Chris, either you are charging too much or you’re not confident that your prices are justified by the work that you offer. Tell me about all the ways in which you can help me save time and money, convince me you’re worth paying more for! Our current accountants are not very good so I would expect them to be cheap, they are not chartered accountants either which is a big difference. I expected to pay considerably more. What if the other three accountants are a similar price to you? I will do business with them and you just lose out. Very strange way to conduct yourself I thought.
My business turnover last year was 860k in case you thought I was a time waster.
5/5 from David
4 years ago
4 years ago
Great service from all the team at UHY Ross-Brooke!
Always very professional and courteous, it's a real pleasure to deal with this firm. Phil Kinzett-Evans is extremely knowledgeable and was instrumental in the completion of my EOT.
Tracey Flett and Daisy Ffrench-Davis have been a great help through the years with all my tax and vat affairs.
5/5 from Rachel
5 years ago
5 years ago
A great service by Phil in confirming tax details for a house move. He provided very prompt and clear advice, helping us to make a key decision in the purchase of a new house. I would definitely recommend Ross Brooke and Phil in particular.
5/5 from Derek
5 years ago
5 years ago
A high quality and professional service with credibility. When you need advice it is there and substantial in nature. I am exceptionally pleased with the level of support UHY-Ross Brooke provide across all levels of their business offering. Thumbs up from me.
5/5 from Tim
5 years ago
5 years ago
As a small business, I've found UHY Ross Brooke to be fully geared up to meet our needs efficiently. The Staff are friendly, approachable and highly efficient and the whole service is good value. Highly recommended. Tim
5/5 from Janet
5 years ago
5 years ago
Very happy with the ongoing support provided by this company. Sarah is so helpful and patient and nothing is too much trouble. She responds quickly to all my questions and always has the solution!
5/5 from Phil
6 years ago
6 years ago
I was nervous about setting up my own company but Chris explained everything in easy terms and it was a painless undertaking. Throughout the five years as a client every transaction was painless and efficient, and always a helpful explanation or response just a phone call or e-mail away. I can highly recommend Ross-Brooke, as indeed they were recommended to me. If you're seeking a great accountant, these are they.
2/5 from Richard
7 years ago
7 years ago
To start I was well looked after, then to realise you are just a number yourself to this company. Calling them for advice, you are then made to feel like you have been a burden and everything comes at a cost!! And I mean everything. At the start, all was well , however the customer care was lost and all it becomes about is how much money they can take and charge you. Even when you call them on phone for minor details they let you know it will be invoiced as an hourly charge depending on who you are speaking to and what their rates are.
Plenty of other accountants out there is my advice. Do your research before committing
4/5 from David
10 years ago
10 years ago
Ross Brooke provided solid advice when setting-up my small company back in 2002 & have continued to provide us with prudent advice, guidance & support ever since. Chris Davies & the team are both timely & reliable in assisting us to maximise our business returns & they offer a vast array of cost-effective services that allow any business to stay on top & to be effective in supporting their customers.